The National Museum of Egyptian Civilization organized a training program titled; “Customer Service and Anger Management”, in order to raise the employees’ tourism, archeological and cultural senses of awareness, and methods of interacting and communicating with the museum’s visitors. Lasted for two consecutive days, the training program included lectures and practical trainings under the supervision of Dr. Suha Bahgat, Advisor to the Minister of Tourism and Antiquities for Training. The lectures and training were delivered by Dr. Ahmed Abdel-Alim Al-Nasharty, a lecturer and a tourism specialist at the Ministry of Tourism and Antiquities, titled “Anger and Time Management”, and Dr. Adel Thabet Director of the Department of Inspection of Restaurants and Tourist Facilities, who delivered a lecture titled “Customer Service and Communication”.
Dr. Ahmed Ghoneim emphasized that the training courses are designed to enhance the skills and capabilities of NMEC’s employees’ as well as enhance the quality of services provided to the museum’s visitors.
